调查
不跟踪访客就能向他们提问的站内调查
您的分析显示访客做了什么。调查则问他们为什么。在您自己站点的小卡片中放一个或几个问题,并把回答与您的流量放在一起阅读。一项调查是免费的。
无需信用卡。60 秒完成设置。
没有 Cookie,没有访客 ID
卡片不设置 Cookie,也不向设备写入任何内容。一条回复只包含页面、设备类型和国家,别无其他。
六种回答类型
开放文本、单选、多选、评分、NPS 分数,以及是或否。最多 5 个问题,每屏一个。
在合适的时机提问
在页面加载时、延迟之后、滚动之后、有人即将离开时,或者当您自己的代码请求时。
每天最多问一次
每位访客每天最多看到一次卡片,而且同一时间只会显示一张卡片。
从模板开始
五个模板为您提供一份完整的调查供您修改。然后选择页面、设备、被询问的访客比例、卡片的位置,以及运行的日期范围。
- 退出调查、NPS、满意度(CSAT)、此页面有帮助吗?和定价页
- 针对确切路径、某路径之下的所有内容,或带有
*的模式的路径规则 - 定向在我们的服务器上决定,所以您的规则无法从页面源代码中读到
- 之后改写问题时,它仍会保留已有的回答
按套餐划分
Free 在工作区中包含一项调查和每月 10 条回复。达到上限后,调查不再展示,因此不会向任何人显示一张其回答会被丢弃的卡片。Pro 和 Business 的调查和回复不受限制。Business 增加了 AI 主题功能,它会把开放文本问题的回答归类为最多 12 个主题,每个主题都有数量、情感倾向和一个示例。
观看:网站调查:询问访客为何离开,无需跟踪(2:02)
询问访客为何离开的网站调查,不做任何跟踪:您自己网站上的一张小卡片,没有 Cookie,也不收集姓名或邮箱,所以人们会对您说实话。
文字稿
Most visitors leave your pricing page without buying. Why? Your analytics can't tell you. Your visitors can.
I'm James, founder of Privatus Analytics. Let me show you how to just ask them.
Numbers tell you what people do. They never tell you why. So you sit with the pricing page and guess. Too expensive? Confusing? Missing a feature? You pick one, change it, and wait. Nothing improves, because the real reason was something you'd never have guessed. Maybe they couldn't find the refund policy. Meanwhile, the people who know the reason leave your site every day, and nobody asks them. You tried a survey tool once. It wanted a name and an email before anyone could speak, so almost nobody did. It dropped a cookie to make sure people were only asked once, and followed them around to do it. Another banner, another script, another bill. And the few who did reply had a form in front of them that felt like a sales call, so they told you what was polite instead of what was true.
With Privatus Analytics, pick a ready-made survey. An exit survey, a quick rating, or a question on your pricing page. Choose the moment. After a few seconds, after scrolling, or right as someone is about to leave. A small, friendly card appears on your own site. A survey here can never ask for a name or an email. Nobody is tracked, nothing is stored on their device, so your visitors can speak freely, and they do. Watch the responses come in. Ratings, scores and choices, summed up, and written responses in your visitors' own words. AI can sort what they wrote into themes, so you see the big reasons at a glance. It's already part of the script on your site, so there's nothing new to install.
Now you know why people leave. You fix the thing that's actually stopping them, not the thing you guessed. And you got it without tracking a single person.
Ask your visitors the question that matters. Start free at privatusanalytics.com.
隐私源于设计
没有 Cookie,没有指纹识别,没有画像。IP 地址仅在内存中使用,绝不存储。
免费开始,成长后再升级
您的第一个工作区可享 14 天 Pro,无需银行卡。之后可继续使用 Free,或选择一个套餐。
常见问答
调查回复会计入我的套餐吗?
不会。调查回复不是事件,永远不会计入您每月的事件数。
调查是如何出现在我的页面上的?
通过您已有的跟踪代码中的 ask 模块。您站点设置中的代码片段已包含它。如果去掉该模块,就不会加载或请求任何内容。
没有 Cookie,怎样做到每天只问访客一次?
我们在内存中,用统计访客的同一个每日密钥保存一个标记。该密钥从不存储,其盐值每天轮换,标记在 UTC 当天结束时过期。