Billing and account
How Privatus Analytics billing works: pricing by events a month, one allowance per workspace, a Free plan with no card, and no surprise charges, ever.
- Pricing is by events a month. An event is a pageview, a custom event or an ad impression. Everything else is free: API calls, MCP, Web Vitals, engagement pings, click maps, uptime checks, imports and bots.
- One allowance per workspace, shared by all its sites and members.
- One Free workspace per person. You can own one workspace on the Free plan, and any number on paid plans.
- The Free plan needs no card: 10,000 events a month (20,000 with the optional badge), 3 sites, 1 member, 3 months of history. Above that, Pro starts at $9 a month for up to 250,000 events.
- No surprise charges, ever. When you reach your monthly limit we pause collection and email you. We never charge you more unless you choose to upgrade, or you turned on automatic upgrades yourself. See Monthly limit.
In this section#
- Plans: prices and limits.
- What counts as an event, the usage meter and the badge bonus.
- Monthly limit: the 80% and 100% emails and what pauses at the limit.
- Invoices, tax and payment, and refunds.
- Canceling and your data.
- Affiliate program.
Billing is managed under Workspace settings → Billing by members with
the billing.manage permission: owners, admins, the Billing role (for
finance teams, it can do nothing else) and custom roles that include it.
API and MCP#
Everything on the billing page is also in the JSON API. Over
the MCP server an assistant can read billing (the GET
calls), and the tools that change it only return a link to the billing
page, see Actions for a person. Paths are under /workspaces/<workspace id>, and
every call needs billing.manage.
| Call | MCP tool | What it does |
|---|---|---|
GET /billing.json |
billing_get |
Plan, allowance, subscription status, billing details |
GET /billing/usage.json |
billing_usage |
The usage meter. month (a date in that month) picks an earlier month |
PATCH /billing.json |
billing_update |
billing_emails (up to 5), tax_id, auto_upgrade |
POST /billing/checkout.json |
billing_checkout |
Starts a Paddle checkout and returns its URL. plan (pro or business), events (a tier from the price table), interval (month or year, default month) |
GET /billing/preview.json |
billing_preview |
What a plan change would cost right now. Same plan, events and interval. Changes nothing |
POST /billing/change_plan.json |
billing_change_plan |
Changes the plan, tier or interval at once, prorated |
POST /billing/cancel.json |
billing_cancel |
Cancels at the end of the paid period. Optional reason and comment |
POST /billing/resume.json |
billing_resume |
Undoes a scheduled cancellation, or resumes a paused subscription |
POST /billing/payment_method.json |
billing_payment_method |
Returns a Paddle link to update the payment method |
POST /billing/portal.json |
billing_portal |
Returns a link to the Paddle customer portal. Refused for an API token when other workspaces share the same Paddle customer |
POST /billing/badge.json |
billing_badge |
enabled: true opts in to the badge bonus and checks your sites, false opts out |
POST /billing/discount.json |
billing_discount |
Applies for a discount program |
GET /billing/invoices.json |
billing_invoices_list |
Paid transactions, paginated |
GET /billing/invoices/<transaction id>.json |
billing_invoices_get |
Returns the URL of the invoice PDF |
Compare Privatus Analytics Free, Pro, Business and Enterprise plans: pricing by monthly events, every plan limit, yearly billing, plan changes and discounts.
Which hits count toward your Privatus Analytics event allowance, what is free (API, Web Vitals, bots, uptime), the usage meter, and the Free plan badge bonus.
What happens at your monthly event limit: emails at 80% and 100%, collection pauses until the reset or an upgrade, and nothing is charged automatically.
Payment methods, currencies, invoices, VAT numbers and failed payments for Privatus Analytics, with Paddle as merchant of record handling sales tax worldwide.
How canceling a paid Privatus Analytics plan works, what happens to your data on the Free plan, how to delete your workspace, and what to export before you go.
How the Privatus Analytics affiliate program works, from your referral link to the 30-day hold, Wise payouts and account credit, with cookieless attribution.