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Conversion funnels

Build conversion funnels from pages, events and goals, see how many visits complete each step and where the rest go, with breakdowns and time between steps.

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Build a funnel#

Funnels → New funnel in the site menu (or Site settings → Funnels).

  • Steps: 2 or more (up to 5 on Free, 10 on Pro, 20 on Business). Each step is one of:
    • a page (exact, starts with, glob or regex),
    • an event, optionally with property conditions,
    • an existing goal.
  • Names for steps (optional).
  • Order: strict (steps must happen in order) or any order.
  • Window: within the same visit, or the same day.

Funnels are calculated at query time, so they work on your history too.

The report#

  • A bar per step with the count, the conversion from the previous step, the conversion from the first step, and the drop-off.
  • The median time between steps.
  • Where they went instead: click a drop-off to see the top next pages of visits that didn't continue.
  • Breakdown by channel, device, country, browser, OS, UTM source or UTM campaign, and a comparison period.

Limits#

Free: 3 funnels per site, up to 5 steps. Pro: unlimited funnels, 10 steps. Business: unlimited funnels, 20 steps.