Account settings and preferences
Manage your Privatus Analytics account: profile, password, passkeys, two-factor sign-in, theme, timezone, email preferences, data download and deletion.
These settings belong to you, not to a workspace. Click your name at the bottom of the sidebar to open them. The page has three tabs: Profile & preferences, Security and Affiliate program (see Affiliates).
| Section | What's there |
|---|---|
| Profile | Name, email and timezone |
| Preferences | Theme, the page that opens after you log in, language, keyboard shortcuts, reduce motion, holiday looks |
| Which optional emails you get | |
| Your data | Download a copy of your account data, or delete your account |
| Security | Password, authenticator app with recovery codes, passkeys, devices signed in to the mobile app, signed-in browsers, login history and connected Google, GitHub and Apple accounts |
Profile and preferences#
Profile, Preferences and Email are one form on the first tab, saved with a single Save button.
| Field | What it does |
|---|---|
| Name | Your name, shown to other members and at the bottom of the sidebar |
| The address you sign in with and where we send your emails. A new address takes effect once you open the confirmation link sent to it. The link works for 3 days, and changing or resetting your password cancels a change that is still waiting | |
| Timezone | The timezone for times shown in the app outside reports, such as when a share link expires. Reports are always counted in each site's own timezone. A workspace you create starts with this timezone |
| Theme | System (follows your device), Light or Dark. The theme switch at the bottom of the sidebar sets the same preference |
| After logging in, open | All sites, or The last site I viewed |
| Language | The language of the app while you're signed in. Public pages use the language in their address, and emails are in English |
| Keyboard shortcuts | Turns the keyboard shortcuts on or off |
| Reduce motion | Turns off animations in the app |
| Holiday looks | Which holidays change how the app looks. See Holiday looks |
Holiday looks#
For a few days around four holidays, the app gets a different logo and a different color for the menu and the main buttons. A small drawing sits at the bottom of the menu, and a short greeting shows at the top of the page. Close the greeting with its × and it stays closed in that browser until the next holiday. The login and sign-up pages get the logo and the color too.
Your data, menus and charts don't change. Colors that tell you something, such as green for up and red for down, stay the same every day.
| Look | When |
|---|---|
| Valentine's Day | February 10 to 14. The logo is a heart |
| Halloween | October 31. The logo is a pumpkin |
| Christmas | December 24 to 26. Snow falls once when you open the app |
| New Year | December 31 and January 1. Confetti falls once when you open the app |
The dates follow the time zone of the site you have open, or else your workspace's. The login and sign-up pages use UTC (the world's standard time). Untick a look under Preferences to stop seeing it, or untick all four to keep the normal look all year. Snow and confetti don't fall when Reduce motion is on or your device asks for less motion.
Holiday looks never show on shared dashboards, reports, emails, widgets or anything your visitors see.
Email#
| Checkbox | What it controls |
|---|---|
| Product updates and tips | Clearing it stops the onboarding and tips series |
| Site audit summary emails | Clearing it stops the summary after each site audit, for every site |
| Marketing emails, such as onboarding tips | Clearing it stops the same series. An unsubscribe link in one of those emails clears it for you |
| Monthly newsletter | Adds you to, or removes you from, the newsletter list |
The onboarding and tips series is sent only while both of the first two boxes are ticked, and not to an address that has unsubscribed from the newsletter.
Alerts and email reports are set up per workspace, not here. Account and security emails are always sent.
Email settings page#
Every email address we send to has one page that lists all the emails it gets from us. Open it from See every email we send you on this tab, from Manage your emails at the foot of our emails, or from the unsubscribe link in any of them. You don't need to sign in: the link itself is the key, so anyone you forward one of our emails to can use it too.
| On the page | What it does |
|---|---|
| From Privatus Analytics | Tips and offers, product emails, site audit summaries and the newsletter. The same switches as the Email card above |
| Email reports | Each scheduled report sent to the address. Unticking one unsubscribes the address from that report |
| Alerts | Each alert channel that emails the address |
| When a website goes down | Each uptime check that emails the address, as an owner or admin of its workspace |
| Status page updates | Each status page the address subscribed to |
| Save | Turns off every email you unticked. It works right away |
| Unsubscribe from all | Turns off everything on the page, and stops anyone adding the address to an email report |
The page only turns emails off, with two exceptions. Alert and uptime emails you turned off show up unticked, and ticking one turns it back on. Turned-off emails from Privatus Analytics come back from the Email card on this tab, and a report you left has a Get this report again button, which emails you a link to confirm. Sign-in links, receipts, usage limits and security emails are not listed. They are always sent.
Testimonial request emails are not on this page. They come from the business that asked for your review, and their own unsubscribe link stops them.
Your data#
Download gives you a JSON file of what we hold about you: your profile, memberships, tokens, sign-in sessions, emails we sent you, assistant conversations, contact messages and affiliate records. Workspace analytics are not in it. Export those from each workspace (see Exports).
Security#
Account settings → Security holds everything about how you sign in. It only works in a signed-in browser, not with an API token.
| Section | What you can do |
|---|---|
| Password | Change your password by entering the current one and a new one of at least 10 characters. Your other browsers and the mobile app are signed out when it changes. If you signed up with a login link, Google, GitHub or Apple and have no password, use Set a password by email |
| Authenticator app (2FA) | Turn on a second step at login with an app such as 1Password, Authy or Google Authenticator. When it's on, the section shows how many recovery codes you have left, New recovery codes replaces them, and Turn off asks for your password |
| Passkeys | Add a passkey (Touch ID, Face ID, Windows Hello or a security key) under a name of your choice. A passkey signs you in and also counts as a second factor. The list shows when each was added and last used, with Remove |
| Mobile app | Every device where the mobile app is signed in, with its name (such as "iPhone 17 (iPhone or iPad)"), when it signed in and when it was last active. Sign out ends that login at once: the app stops working on that device and gets no more notifications. The section shows only while the app is signed in somewhere |
| Signed-in browsers | Every browser where you're signed in, with its browser and operating system, IP address, when it signed in and when it was last active. Sign out ends that session. The one you're using is marked This browser |
| Login history | The last 30 days of sign-ins (up to 50): time, browser, IP address and whether the session is still active or signed out |
| Connected accounts | Connect or disconnect Google, GitHub and Apple as ways to sign in, with the date each was connected. Disconnecting Apple also tells Apple to end the connection on its side |
Two-factor authentication walks through setting up an authenticator app, recovery codes and passkeys.
If a workspace you belong to requires two-factor authentication and you have neither an authenticator app nor a passkey, a notice at the top of the page names the workspace and asks you to set one up.
Note: The IP addresses on this page are your own sign-ins, kept for account security. Visitors' IP addresses are never stored.
Deleting your account#
Delete account is at the bottom of the first tab. Type your email address to confirm. Deleting removes your login, memberships, API tokens and passkeys, and signs the mobile app out everywhere. If you used Sign in with Apple, we also tell Apple to end the connection on its side. The mobile app opens the same form from its Settings.
The form lists the workspaces you own. They are deleted with your account, and their subscriptions are canceled. If one of them has other members, either transfer ownership to another member first (the form links to the Members page) or tick Also delete the workspaces I own that have other members.
Single sign-on sessions#
If you signed in through a workspace's single sign-on and have no login of your own, the first tab shows only the timezone and the Preferences. The rest of the account, including the Security tab, the email settings, the data download and deletion, needs a login of your own.
API#
Your profile, preferences and email settings are GET and
PATCH /account (MCP: account_get, account_update). The fields are
name, email, timezone, theme (system, light, dark),
default_landing (sites, last_site), locale, shortcuts_enabled,
reduce_motion, holiday_looks (the holiday looks you see:
valentines, halloween, christmas, new_year), menu_stars (the sidebar items you starred,
such as site.experiments), product_emails, marketing_emails and
newsletter.
The API reference lists every input.
Changing the email address, turning marketing emails back on, deleting the account and everything on the Security tab need a signed-in browser. An API token can't do them.