Verify your analytics installation
Check that the Privatus Analytics tracker is installed and hits are arriving, with the automatic check, the Live page or your browser's network tab.
Automatic check#
Open Site settings → Tracking and click Verify installation. We fetch your homepage (or a URL you enter on the same domain) and report:
- whether a
<script>tag loading/js/pa.jsis present, - whether its
data-sitematches this site's id, - a
Content-Security-Policyheader that would block the script or its requests (see CSP), - a
Referrer-Policyofno-referrerorsame-origin, which hides where your visitors come from (see referrer policy).
The check is also an API operation, so you can run it from a deploy pipeline.
Live check#
During onboarding, the install step polls for the first event and shows a success message as soon as one arrives. You can also open the Live page and load your site in another tab: your visit appears within a couple of seconds.
Check it yourself#
- Open your site with the browser's developer tools on the Network tab.
- Filter for
pa.js: it should load with status 200. - Filter for
event: you should see aPOSTto/api/eventwith status 202. The request body is a small JSON object, for example:
{"s":"pa_7Q2K9XH3AB","t":"pageview","u":"https://example.com/pricing","l":"en-US","w":1440}
A 202 means the hit was accepted for processing. It can still be dropped afterwards (for example as a bot, or because the hostname isn't one of the site's domains). The troubleshooting guide lists the reasons.
Tip: On localhost the tracker doesn't send anything. Add
data-debug="true" to log each hit to the console instead, or
data-allow-local="true" to send hits from a local server. See
Debug mode.